Privacy Policy

At Chrome Hearts Matty Boy, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Account information
  • Order and transaction details
  • Information you provide when contacting customer support
  • Any other information you voluntarily submit through forms or checkout

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Provide customer service and support
  • Communicate with you about your orders
  • Manage your customer account
  • Process payments through our payment providers
  • Arrange shipping and delivery
  • Respond to questions, requests, or inquiries
  • Improve our website, services, and user experience
  • Detect and prevent fraudulent or unauthorized activity
  • Maintain website security
  • Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and as permitted by applicable law.

3. Cookies

Our website may use cookies and similar technologies to improve functionality and provide a better browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Maintain your account session
  • Understand how visitors use our website
  • Improve website performance and functionality

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website features.

4. Payment Information

When you make a purchase, payment information may be processed by third-party payment providers. We do not intend to store complete payment card information on our own servers.

Payment providers may collect and process information according to their own privacy policies and security practices.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our website and fulfill your requests. These may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • Analytics and security providers
  • Customer support services

These parties may only receive information necessary to provide their services or perform legitimate business functions.

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, users, property, or website security.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Third-Party Services and Links

Our website may use third-party services or contain links to external websites. These third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of external services before providing them with personal information.

8. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Ask about how your information is used
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing activities

To make a privacy-related request, please contact us using the information provided below.

9. Children’s Privacy

Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

The appropriate retention period may vary depending on the type and purpose of the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or privacy practices.

When changes are made, we will update the Last Updated date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or your privacy rights, please contact us:

Email: support@chromeheartsmattyboy.store

We will make reasonable efforts to respond to privacy inquiries in a timely manner.

Chrome Hearts Matty Boy
Email: support@chromeheartsmattyboy.store